Carolina Heating Service Career Opportunities
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Installation Manager
SC - Piedmont
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Take Ownership of Key Role and Drive Profitable Growth through Installation Excellence


If you combine HVAC management experience with a hands-on approach and a drive for results, the role of Installation Manager for Carolina Heating Service, Inc. could be your perfect fit. Consider the opportunity. You will: Horace and Scott Kelly started the heating and air conditioning contractor and service company Carolina Heating Service, Inc. in 1981 in Greenville SC.

Today, Scott Kelly is president of the company.  With highly trained technicians and a fleet of over 50 vehicles, new projects are installed and thousands of heating and air conditioning systems are being serviced every year. 

Video: We provide residential and commercial heating and air conditioning to our customers in the Upstate of South Carolina including Greenville, Easley, Anderson, Spartanburg, and Laurens, South Carolina. We provide new construction services, systems upgrades and replacement, maintenance and repair for Carrier, Trane, Lenox and any other brand.

The Requirements

To be a strong fit for this opportunity you will have:
  • Technical school diploma
  • 5 years of HVAC management experience - including strong experience in the residential sector
  • EPA, NATE certifications Quick question for you - click here
  • Ability to lead and manage a team
  • Ability to represent Carolina Heating Service in a professional manner with customers, vendors, staff and the general public
  • The ability to work well under pressure
  • The ability to understand installation department financial statements
  • A valid drivers’ license and a good driving record (We will supply a company vehicle for work use)
  • Ability to create and adhere to a budget
  • Ability to handle difficult customer/technician issues
  • Adaptability—including a track record of adapting to changes in the work environment, managing competing demands and dealing with frequent change, delays or unexpected events
  • Good communication skills and the ability to work well with different personality styles
  • A professional approach and appearance
  • Strong analytical and reasoning skills combined with the ability to make decisions quickly and efficiently
  • Thick skin and self-driven work ethic
  • Flexibility and adaptability
  • The ability to lift/carry up to 50 lbs
This position works primarily in the office and occasionally in the field. The office environment is controlled and maintained in a safe manner. You must be willing and able to occasionally travel to meet technicians, customers or vendors, and be exposed to driving hazards. Adherence to Safety Policy and Driving Safety Policy is vital.  

You will also need to pass a background check, drug screen and an industry-specific test that will evaluate your HVAC knowledge, technical/mechanical skills and leadership abilities. 
 

The Role

Reporting directly to the General Manager, as the Installation Manager, your basic function and overall goal will be to profitably operate the retail department. Quick question for you - click here

You will join a talented group that includes an Installation Coordinator, Sales Coordinator, Sales Manager and our Installation team. We have about 70 employees here, and you will be responsible for leading approximately 20 of these team members. Externally, you can expect to work with our customers and other key contacts such as vendors and subcontractors. Typically, you will manage about 4-6 installations per day.

More specifically, your essential duties will be to:
  • Hire, manage, discipline and terminate installers
  • Oversee dispatch and customer service personnel
  • Interface between service and replacement
  • Handle customer issues as they arise
  • Technical support for install field staff
  • Pre‐interview installation applicants
  • Monitor installers’ usage of company vehicles
  • Responsible for installation department inventory
  • Train, manage, support installers
  • Speak to customers and others that reception cannot assist
  • Other tasks as requested by the President or General Manager 
Pictured: We are proud to announce our own branded HVAC equipment series and we call it the Carolina Comfort Series.
 

Why Carolina Heating Service

Major Impact:
You'll enjoy the satisfaction that comes with knowing that your efforts are making a direct impact on our revenue and overall profitability! You will have the freedom and autonomy to run the install department as if it were your very own entrepreneurial business. 

Mission and Values:
Our Mission
HVAC stands for Heating, Ventilation and Air Conditioning.
But for us at Carolina Heating Service, it also stands for Honesty, Value and Commitment...

At Carolina Heating Service we are committed to providing our customers with the highest value of heating and air conditioning solutions in the industry.  We strive to do this by partnering with top quality manufacturers, employing highly trained employees and supporting their success with continuing education. Our Goal is 100% customer satisfaction; providing top quality sales, service and installation that meets and exceeds our customer’s expectations.

Values
Carolina Heating is BBB accredited!
Above all else, we will do the RIGHT THING!  The RIGHT THING comes from honesty, integrity, passion and caring for both our customers and employees!

Great work environment
We are extremely proud of our culture that is dedicated to high ethics, respect, trust and excellent customer service. When people come to work here, they tend to stay -- as evidenced by a large number of our employees that have been with us for many years. 

Excellence in Service
No job is too big or too small for us. We install and service complex systems designed for the requirements of large commercial buildings as we do any residential system including advanced alternative energy systems such as heat pump and geothermal or ground source systems. Some of the brands we install and service include  Carrier, Aprilaire, and WaterFurnace for Geothermal HVAC systems. In 2007 and 2008 we added emergency power standby generators from Generac and Rinnai tankless water heaters to complement the heating and air conditioning lines of services, followed by Solar Systems in 2014.

Competitive compensation
In addition to a competitive salary and a bonus program, we offer a comprehensive benefits package including all you'd expect and a few surprises, such as a company provided vehicle.

Pictured: These are just a few of our awards and associations that we are proudly affiliated with. 

 

Keys to Success

To excel in this role it will be essential that you can drive communication between the various teams and key contacts. We will look to you to keep the GM and the Owner in the loop of any issues or problems that may come up in your daily work.  

We have a fast-paced, procedure-driven environment here at Carolina Heating and we’re looking for a hands-on professional who can thrive in this type of environment and roll up their sleeves to get the job done.  

To truly find success in this role, you will also possess the following core competencies and characteristics: 
  • Self-motivated and able to handle rapidly changing priorities and several tasks simultaneously.  
  • Must be able to respond to difficult situations with customers and co‐workers with a high level of
  • professionalism. 
  • Must be able to communicate effectively with vendors and co‐workers. 
  • Must be able to follow safety guidelines at all times. 
  • Must have the ability to manage and lead effectively.
Pictured: Our well-maintained offices in Piedmont. 
 

Take Ownership of Key Role and Drive Profitable Growth through Installation Excellence


If you combine HVAC management experience with a hands-on approach and a drive for results, the role of Installation Manager for Carolina Heating Service, Inc. could be your perfect fit. Consider the opportunity. You will: Horace and Scott Kelly started the heating and air conditioning contractor and service company Carolina Heating Service, Inc. in 1981 in Greenville SC.

Today, Scott Kelly is president of the company.  With highly trained technicians and a fleet of over 50 vehicles, new projects are installed and thousands of heating and air conditioning systems are being serviced every year. 

Video: We provide residential and commercial heating and air conditioning to our customers in the Upstate of South Carolina including Greenville, Easley, Anderson, Spartanburg, and Laurens, South Carolina. We provide new construction services, systems upgrades and replacement, maintenance and repair for Carrier, Trane, Lenox and any other brand.

The Requirements

To be a strong fit for this opportunity you will have:
  • Technical school diploma
  • 5 years of HVAC management experience - including strong experience in the residential sector
  • EPA, NATE certifications Quick question for you - click here
  • Ability to lead and manage a team
  • Ability to represent Carolina Heating Service in a professional manner with customers, vendors, staff and the general public
  • The ability to work well under pressure
  • The ability to understand installation department financial statements
  • A valid drivers’ license and a good driving record (We will supply a company vehicle for work use)
  • Ability to create and adhere to a budget
  • Ability to handle difficult customer/technician issues
  • Adaptability—including a track record of adapting to changes in the work environment, managing competing demands and dealing with frequent change, delays or unexpected events
  • Good communication skills and the ability to work well with different personality styles
  • A professional approach and appearance
  • Strong analytical and reasoning skills combined with the ability to make decisions quickly and efficiently
  • Thick skin and self-driven work ethic
  • Flexibility and adaptability
  • The ability to lift/carry up to 50 lbs
This position works primarily in the office and occasionally in the field. The office environment is controlled and maintained in a safe manner. You must be willing and able to occasionally travel to meet technicians, customers or vendors, and be exposed to driving hazards. Adherence to Safety Policy and Driving Safety Policy is vital.  

You will also need to pass a background check, drug screen and an industry-specific test that will evaluate your HVAC knowledge, technical/mechanical skills and leadership abilities. 
 

The Role

Reporting directly to the General Manager, as the Installation Manager, your basic function and overall goal will be to profitably operate the retail department. Quick question for you - click here

You will join a talented group that includes an Installation Coordinator, Sales Coordinator, Sales Manager and our Installation team. We have about 70 employees here, and you will be responsible for leading approximately 20 of these team members. Externally, you can expect to work with our customers and other key contacts such as vendors and subcontractors. Typically, you will manage about 4-6 installations per day.

More specifically, your essential duties will be to:
  • Hire, manage, discipline and terminate installers
  • Oversee dispatch and customer service personnel
  • Interface between service and replacement
  • Handle customer issues as they arise
  • Technical support for install field staff
  • Pre‐interview installation applicants
  • Monitor installers’ usage of company vehicles
  • Responsible for installation department inventory
  • Train, manage, support installers
  • Speak to customers and others that reception cannot assist
  • Other tasks as requested by the President or General Manager 
Pictured: We are proud to announce our own branded HVAC equipment series and we call it the Carolina Comfort Series.
 

Why Carolina Heating Service

Major Impact:
You'll enjoy the satisfaction that comes with knowing that your efforts are making a direct impact on our revenue and overall profitability! You will have the freedom and autonomy to run the install department as if it were your very own entrepreneurial business. 

Mission and Values:
Our Mission
HVAC stands for Heating, Ventilation and Air Conditioning.
But for us at Carolina Heating Service, it also stands for Honesty, Value and Commitment...

At Carolina Heating Service we are committed to providing our customers with the highest value of heating and air conditioning solutions in the industry.  We strive to do this by partnering with top quality manufacturers, employing highly trained employees and supporting their success with continuing education. Our Goal is 100% customer satisfaction; providing top quality sales, service and installation that meets and exceeds our customer’s expectations.

Values
Carolina Heating is BBB accredited!
Above all else, we will do the RIGHT THING!  The RIGHT THING comes from honesty, integrity, passion and caring for both our customers and employees!

Great work environment
We are extremely proud of our culture that is dedicated to high ethics, respect, trust and excellent customer service. When people come to work here, they tend to stay -- as evidenced by a large number of our employees that have been with us for many years. 

Excellence in Service
No job is too big or too small for us. We install and service complex systems designed for the requirements of large commercial buildings as we do any residential system including advanced alternative energy systems such as heat pump and geothermal or ground source systems. Some of the brands we install and service include  Carrier, Aprilaire, and WaterFurnace for Geothermal HVAC systems. In 2007 and 2008 we added emergency power standby generators from Generac and Rinnai tankless water heaters to complement the heating and air conditioning lines of services, followed by Solar Systems in 2014.

Competitive compensation
In addition to a competitive salary and a bonus program, we offer a comprehensive benefits package including all you'd expect and a few surprises, such as a company provided vehicle.

Pictured: These are just a few of our awards and associations that we are proudly affiliated with. 

 

Keys to Success

To excel in this role it will be essential that you can drive communication between the various teams and key contacts. We will look to you to keep the GM and the Owner in the loop of any issues or problems that may come up in your daily work.  

We have a fast-paced, procedure-driven environment here at Carolina Heating and we’re looking for a hands-on professional who can thrive in this type of environment and roll up their sleeves to get the job done.  

To truly find success in this role, you will also possess the following core competencies and characteristics: 
  • Self-motivated and able to handle rapidly changing priorities and several tasks simultaneously.  
  • Must be able to respond to difficult situations with customers and co‐workers with a high level of
  • professionalism. 
  • Must be able to communicate effectively with vendors and co‐workers. 
  • Must be able to follow safety guidelines at all times. 
  • Must have the ability to manage and lead effectively.
Pictured: Our well-maintained offices in Piedmont. 
 
Carolina Heating Service is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
OR
Apply with